Shipping policy

Processing Times

• All orders are processed within 1–3 business days.

• Personalized kits (with name/number printing) may take an additional 3–5 business days before shipping.

Shipping Rates & Delivery Times

• Free Shipping on all orders. 

• Standard Shipping: 10-15 business days depending on destination.
  

• Delivery times are estimates and may vary depending on your location and customs clearance.

International Shipping

• We ship worldwide🌍.

• Customs fees, duties, or taxes may apply depending on your country. These charges are the responsibility of the customer.

Order Tracking

• Once your order has shipped, you’ll receive a confirmation email with a tracking number.

• You can track your package anytime through our website or the carrier’s portal.

Delays

• While we strive for fast delivery, unexpected delays (e.g., customs checks, public holidays, or courier issues) may occur.

• If your order is significantly delayed, please contact our customer support team for assistance.

Questions?

If you have any questions about shipping, please reach out to us at nepkitsteam@gmail.com or +34 617888410 (Whatsapp). Our team is happy to help.